Lead scoring 

Know which buyers are ready to buy, wherever they engage

Not every lead is worth the same amount of your sales team’s time. We track who your leads are and how they engage across your website, emails, content and campaigns, then flag the ones most likely to buy.

Sales manager reviewing prioritised leads on a laptop with a colleague

Lead score

Fit
Role, industry
Intent
Viewed pricing

Passed to sales: ready to talk

The problem

Your sales team can't call everyone first

When every lead looks the same, sales teams either chase the wrong prospects or respond too slowly to the right ones. Good leads go cold while time is spent on people who were never going to buy.

Scoring is part of our Sales module, so your team spends time on the right conversations and no hot lead slips through.

What is lead scoring?

Points for fit, points for intent. Then a handover.

Lead scoring ranks leads by how likely they are to buy, using points based on agreed criteria. Leads earn points for fitting your ideal customer profile and for showing buying signals. When a lead reaches a set score, it’s passed to sales as ready to talk.

Spend sales time where it counts.

+ 01

Fit

How closely a lead matches your ideal buyer: job title, seniority, industry, company size and location.

+ 02

Engagement

What the lead does: visiting key pages, downloading guides or decision tools, attending webinars or clicking emails.

+ 03

Intent signals

High-value actions like viewing pricing, requesting estimates or returning to your site several times in a short period.

− 04

Negative signals

Points removed for poor fit or inactivity, such as students, competitors or leads who’ve gone quiet.

How Digileads does it

Four steps from guesswork to a model that learns

Every rand is tracked to a lead, and every lead to a sale.

Marketing and sales leads agreeing on ideal customer criteria at a whiteboard
01

Define your ideal lead

We work with your sales and marketing teams, using your buyer personas and past sales data, to agree what a good lead looks like.

02

Build your scoring model

A custom set of criteria and points for your business, including the thresholds for marketing qualified and sales qualified leads.

03

Set it up in your systems

We configure scoring in your CRM and marketing automation platform, with alerts and routing so sales knows the moment a lead is ready.

04

Measure and refine

We compare scores against closed deals and adjust the model so it gets more accurate over time.

What you get

Less chasing poor-fit leads. More closing deals.

A custom scoring model

Built around your buyers and sales process, not a generic template.

Clear lead stages

Agreed definitions of marketing qualified and sales qualified leads.

Prioritised follow-up

Sales knows which leads to call first and why.

Automated nurturing

Leads not yet ready are nurtured until they are.

Marketing and sales alignment

Both teams work from the same definition of a good lead.

Better sales productivity

Less time chasing poor-fit leads, more time closing deals.

Lead scoring FAQs

What sales and marketing leaders ask us

A marketing qualified lead (MQL) has shown enough interest and fit to be worth nurturing further. A sales qualified lead (SQL) has shown clear buying intent and is ready for a sales conversation. Lead scoring defines when a lead moves from one stage to the next.

If your sales team receives more leads than it can follow up properly, or struggles to tell good leads from poor ones, lead scoring will help. It’s most valuable for businesses with longer sales cycles and multiple lead sources.

Yes. Lead scoring runs inside a CRM or marketing automation platform. We can set it up in your existing system or help with CRM implementation.

It gets more accurate over time. We review scores against real sales results and adjust the criteria and points so the model reflects what actually predicts a sale.

Yes. Scoring can track engagement across several contacts at the same company, showing when an account as a whole is showing buying intent.

We track how many scored leads convert to opportunities and sales, how quickly sales follows up and how much time is spent on poor-fit leads.

Nothing. The Growth Audit is free and comes with no obligation to proceed. You’ll receive a clear picture of how your leads are qualified and a prioritised plan.

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Let's help your sales team focus

Tell us about your business and we’ll be in touch within one working day.

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